Products & Materials
What materials are used in your crystal bracelets?
Our bracelets are handmade with natural crystals and gold-plated sterling silver (925). Each piece is carefully crafted to ensure quality and durability.
Are the crystals natural?
Yes, we use genuine, natural crystals selected for their beauty and energy. Each stone is unique, so slight variations in color and pattern are normal.
How should I care for my crystal jewelry?
To keep your jewelry looking its best, avoid contact with water, perfumes, and harsh chemicals. Store it in a dry place and gently wipe with a soft cloth if needed.
Will the gold plating fade over time?
Gold plating can wear off with regular use. To extend its lifespan, remove your bracelet before swimming, showering, or exercising.
Shipping & Orders
Where do you ship to?
We ship to most countries worldwide. Please note that customers are responsible for any customs duties and taxes that may apply.
How long will it take to receive my order?
Orders are typically processed and shipped within 5 business days after payment confirmation. Delivery time varies depending on your location but generally takes 10 to 30 days from the shipment date.
Can I track my order?
Yes! Once your order is shipped, you will receive a confirmation email with tracking details so you can monitor your shipment’s progress.
What if I entered the wrong shipping address?
Please double-check your shipping address before placing your order. We are not responsible for items shipped to incorrect addresses provided by the customer.
If you notice an error, contact us immediately at info@amare-crystal.com or via chat support on our website.
What if my order arrives damaged?
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery via chat support or email at info@amare-crystal.com.
We will arrange a replacement or full refund.
Payment Methods
What payment methods do you accept?
We accept the following payment methods:
• Credit cards (Visa, MasterCard, AMEX)
• PayPal
• Accelerated checkout options (Shop Pay, Apple Pay, and Google Pay)
When will my payment be processed?
Payment is processed and confirmed at the time of order placement.
Returns, Exchanges & Cancellations
What is your return policy?
We accept returns within 30 days of the purchase date. Items must be unused, in their original packaging, and in the same condition as when received. Proof of purchase is required.
How do I initiate a return?
To start a return, please contact us via chat support on our website or email us at info@amare-crystal.com.
Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service.
How long will it take to receive my refund?
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5-10 business days.
Can I cancel my order?
Orders can be canceled before shipping by contacting us through chat support or email at info@amare-crystal.com.
If the order has already been shipped, cancellation is no longer possible, and the return policy will apply.
What items are non-refundable?
• Personalized or custom-made items
• Gift cards
• Sale items
• Items that have been worn, damaged, or altered after delivery
• Items returned outside the 30-day window
Crystal Meanings & Usage
How do I choose the right crystal for me?
Each crystal carries unique properties. Choose one that aligns with your intentions—whether it’s confidence, love, protection, or emotional healing. Check our product descriptions to find your perfect match.
How can I use my crystal bracelet for energy healing?
Wear your bracelet daily to benefit from its energy. You can also meditate with it, focusing on your intention while holding or touching the stones.
How do I cleanse and recharge my crystal bracelet?
To maintain its energy, cleanse your bracelet regularly by placing it in moonlight, using sage smoke, or resting it on a Selenite plate. Avoid water cleansing for certain stones like Selenite and Tiger’s Eye.
Can I wear multiple crystal bracelets at once?
Absolutely! Wearing different crystals together can enhance their benefits. Just ensure their energies complement each other—for example, pairing Rose Quartz for love with Amethyst for emotional healing.
Other Questions
Do you offer custom jewelry?
At the moment, we don’t offer custom orders, but stay tuned for future updates!
Do you offer gift packaging?
Yes, all our bracelets come beautifully packaged—perfect for gifting!
How can I contact customer support?
For any inquiries, please contact us via:
Chat Support: Available on our website—leave us a message, and we’ll get back to you as soon as possible.
Email: info@amare-crystal.com