Legal notice

Distributor Information

Business Name: Amaré

Representative: Amy Eskildsen

Registered Address: Gl Vejlevej 36, 8721 Daugård, Denmark

Phone Number: +45 61777249

Email Address: info@amare-crystal.com

Payment Methods & Timing

• Accepted Payment Methods:

Credit and debit cards: Visa, Mastercard, American Express, Discover.
Digital wallets: Apple Pay, Google Pay, and Shop Pay.
Local payment methods: iDEAL in the Netherlands, Sofort in Germany, Bancontact in Belgium.
PayPal

• Payment Timing: Payment is processed and confirmed at the time of order placement.

Shipping & Delivery

• Processing Time: Orders are typically shipped within 5 business days from our Shanghai office or Denmark office after order confirmation.

• Estimated Delivery: Delivery times vary depending on the destination. Please refer to the product page for estimated shipping times.

• Shipping Restrictions: We currently ship to the U.S., Europe, Japan, and select international locations. Customers are responsible for any applicable customs duties and taxes.

Returns, Exchanges & Cancellations

Returns & Refunds

• Return Period: You have the right to return an item within 30 days of the purchase date.

• Return Conditions: The item must be unused, in its original packaging, and in the same condition as when received.

• Return Process: Before initiating a return, please contact us through our chat support on the website or email us at info@amare-crystal.com. Return shipping costs are the customer’s responsibility unless the item is defective.

Defective or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery via chat support or email. We will arrange a replacement or full refund.

Cancellations

• Orders can be canceled before shipping by contacting us through chat support or email.

• If an order has already been processed for shipping, cancellation is no longer possible, and the return policy will apply instead.